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Refund and Cancellation Policy

Thank you for shopping at Vivaan Festival Website.

If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. The following terms are applicable for any tickets that you purchased with us.

Last updated: November 10, 2024

Definitions

For the purposes of this Return and Refund Policy:

Your Order Cancellation Rights

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By email: info@vivaanfestival.com

We will reimburse you no later than 14 days from the day on which we receive the request. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns & Cancellation Policy:

Refund Request Process: In case of cancellation of Booking, the refund shall be provided in the following manner:

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: By email: info@vivaanfestival.com

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